PRIME Consultancy Int’l Limited
PRIME Consultancy Int’l Limited
PRIME CONSULTANCY INT’L LIMITED · LABUAN, MALAYSIA

Bespoke Business Support.
Seamlessly Delivered.

At PRIME, we provide tailored management, administrative and business support solutions to meet the diverse requirements of local and international clients.

01 — HOW WE WORK

We believe exceptional business support begins with understanding the details.

Every engagement is approached with discretion, precision and a clear understanding of our clients’ priorities.

From management and administrative support to back-office solutions, payroll administration and cross-border business coordination, our services are thoughtfully structured around the way each client operates.

Through a responsive approach and an established professional network, we coordinate the expertise, processes and resources required to keep business matters moving efficiently.

Considered in our approach. Precise in our execution. Personal in our service.

02 — SERVICES

Six areas of support

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A

Event Management

Tailored management and administrative support for the coordination of business activities, operational requirements and ongoing corporate matters.

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B

Corporate Advisory Services

Professional administrative support covering documentation, correspondence, scheduling, records and day-to-day business requirements.

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C

Business Process Outsourcing

Reliable back-office support for administrative processes, data and document processing, reporting and ongoing operational requirements.

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D

Transaction Support

Structured support for payroll processing, employee records, HR documentation, attendance and related administrative requirements.

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E

Office Workspace Solutions

Administrative and back-office support for business transactions, including document preparation, record management, application support and related coordination.

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F

International Business Matchmaking

Management and administrative support for cross-border business requirements, including documentation, business arrangements and coordination with relevant professional service providers.

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03 — WHY PRIME

A standard you can rely on

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I.

Bespoke Support

No two clients are the same. Our services are thoughtfully tailored around your business, priorities and individual requirements.

II.

Personalised Attention

We take the time to understand the details, providing attentive and responsive support throughout every engagement.

III.

Local Understanding. International Reach.

With experience supporting local and international requirements and access to an established professional network, we coordinate business matters across borders with care and efficiency.

04 — OUR APPROACH

Considered at every step

01

UNDERSTAND

We begin by understanding each client’s priorities, requirements and way of operating.

02

STRUCTURE

We define the appropriate scope of support, processes and resources required for each engagement.

03

COORDINATE

We manage the relevant administrative requirements, documentation and coordination with attention to detail.

04

DELIVER

We maintain responsive communication and dependable execution to keep each matter progressing efficiently.

05

SUPPORT

As requirements evolve, we continue to provide tailored support aligned with our clients’ ongoing business needs.

05 — AN ESTABLISHED PROFESSIONAL NETWORK

Connected expertise. Seamless coordination.

Where an engagement requires specialist professional expertise, PRIME works alongside an established network of professional service providers. We coordinate the relevant requirements while providing our clients with a clear and seamless point of contact.

06 — CONTACT PRIME

Let’s discuss your requirements.

Business support begins with understanding what matters. Share your requirements with us and our team will be pleased to discuss how PRIME can support your business.

GET IN TOUCH
ABOUT PRIME

Business Support, Elevated.

01 — ABOUT US

Tailored support for businesses operating locally and internationally.

PRIME CONSULTANCY INT’L LIMITED is a Labuan company providing tailored management, administrative and business support solutions for clients with local and international requirements.

02 — POSITIONING

Bespoke Business Support. Seamlessly Delivered.

03 — WHO WE ARE

At PRIME, we understand that effective business support goes beyond completing a task. It requires an understanding of each client’s priorities, attention to detail and the ability to coordinate every matter with precision and discretion.

Our services encompass management and administrative support, back-office solutions, payroll administration and business coordination, with each engagement thoughtfully structured around the way our clients operate.

For matters requiring broader professional expertise, we work alongside an established network of professional service providers, enabling us to coordinate requirements efficiently while maintaining a seamless point of contact for our clients.

Our approach is defined by personalised attention, responsive service and dependable execution. Whether supporting ongoing operations or coordinating requirements across borders, we remain focused on making business matters simpler and more efficiently managed.

At PRIME, exceptional service is not about doing more. It is about understanding what matters — and delivering it exceptionally well.

04 — OUR STORY

A Message from the Founder

PRIME was founded with a clear purpose — to provide business support that is personal, considered and dependable.

Every business is different. Its priorities, requirements and way of operating are unique. That is why we believe the finest service begins with listening, understanding and paying attention to the details that matter.

At PRIME, we take a tailored approach to every engagement. From management and administrative support to back-office solutions and cross-border business coordination, we bring together the appropriate expertise and resources to ensure each matter is handled with discretion, precision and care.

Our focus is not simply on completing a task, but on creating a seamless experience for our clients — supported by responsive service, thoughtful coordination and consistent execution.

This is the standard upon which PRIME was built, and the standard we continue to uphold.

05 — MISSION

To deliver tailored management, administrative and business support with precision, discretion and care — providing each client with a seamless and dependable service experience.

06 — VISION

To be a distinguished business support partner recognised for personalised service, trusted relationships and a consistently high standard of execution.

07 — OUR CORE VALUES

The Principles Behind PRIME

At PRIME, our name represents more than who we are — it reflects the principles that shape how we work, how we serve our clients and the standard we uphold in every engagement.

P

Professionalism

We approach every engagement with integrity, discretion and attention to detail. From routine administrative matters to more complex business requirements, every task is handled with care, precision and a consistent standard of professionalism.

R

Reliability

Dependability is fundamental to the way we work. We take ownership of our responsibilities, communicate clearly and follow through with consistency — giving our clients the confidence that every matter is being carefully managed.

I

Initiative

We believe exceptional support means thinking ahead. By understanding our clients’ priorities and anticipating their requirements, we take a proactive approach to coordination and execution, helping business matters progress smoothly and efficiently.

M

Meticulousness

Details matter. We bring a considered and thorough approach to every engagement, ensuring that information, processes and requirements are managed with accuracy, care and attention.

E

Excellence

We are committed to maintaining a consistently high standard of service. Through personalised attention, responsive support and thoughtful execution, we strive to deliver a client experience that is seamless, considered and dependable.

Together, these values define PRIME — shaping the way we work, the relationships we build and the standard of service we deliver.

WHY US

A standard of service you can rely on.

At PRIME, we believe exceptional business support is defined by more than what we deliver — it is reflected in how we deliver it.

01

Bespoke Support

No two clients are the same. Our services are thoughtfully tailored around your business, priorities and individual requirements.

02

Personalised Attention

We take the time to understand the details, providing attentive and responsive support throughout every engagement.

03

Seamless Coordination

From day-to-day administrative matters to broader business requirements, we coordinate the details, processes and resources to keep matters moving efficiently.

04

Discretion & Dependability

We handle every engagement with professionalism, confidentiality and care, giving our clients confidence that their business matters are managed with discretion and attention.

05

Local Understanding. International Reach.

With experience supporting local and international requirements and access to an established professional network, we coordinate business matters across borders with care and efficiency.

06

Relationships That Endure

We value lasting relationships built on trust, consistency and a genuine understanding of our clients’ evolving needs.

Personal in our approach. Precise in our execution. Dependable in our delivery.

OUR APPROACH

Considered at every step

01

UNDERSTAND

We begin by understanding each client’s priorities, requirements and way of operating.

02

STRUCTURE

We define the appropriate scope of support, processes and resources required for each engagement.

03

COORDINATE

We manage the relevant administrative requirements, documentation and coordination with attention to detail.

04

DELIVER

We maintain responsive communication and dependable execution to keep each matter progressing efficiently.

05

SUPPORT

As requirements evolve, we continue to provide tailored support aligned with our clients’ ongoing business needs.

WHO WE SUPPORT

Support designed around your business

PRIME supports businesses, business owners and organisations with varying operational and administrative requirements — from ongoing day-to-day support to specific business coordination needs.

AN ESTABLISHED PROFESSIONAL NETWORK

Connected expertise. Seamless coordination.

Where an engagement requires specialist professional expertise, PRIME works alongside an established network of professional service providers. We coordinate the relevant requirements while providing our clients with a clear and seamless point of contact.

SERVICES

Business support structured around how you operate.

Six areas of business support. One coordinated approach.

A

Event Management

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Seamless coordination of conferences, corporate launches, investor briefings, networking sessions and private events in Malaysia and overseas.

OUR SUPPORT MAY INCLUDE
01Venue Sourcing & Contract Negotiation
02Vendor & Supplier Coordination
03Guest Registration & Management
04VIP Handling & Special Arrangements
05Programme Planning & Agenda Coordination
06On-Site Event Execution & Logistics
B

Corporate Advisory Services

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Practical advisory support for entering new markets, establishing operations and strengthening business performance.

OUR SUPPORT MAY INCLUDE
01Market Research & Evaluation
02Market Entry Strategy
03Company Establishment Advisory
04Joint Venture Structuring Support
05Financial Modelling & Funding Strategy
06Business Operations Advisory
07Banking & Account Opening Support
C

Business Process Outsourcing

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Scalable operational support across finance and accounting, marketing, talent and information technology.

OUR SUPPORT MAY INCLUDE
01Finance & Accounting
02Marketing
03Talent & Human Resources
04Information Technology
D

Transaction Support

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Professional support for commercial transactions, contract coordination and cross-border mobility.

OUR SUPPORT MAY INCLUDE
01Contract Review Coordination
02Commercial Terms Coordination
03Negotiation Support
04Corporate Relocation
05Employment Visas & Residence Permits
06Embassy & Consular Coordination
E

Office Workspace Solutions

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Serviced offices, virtual offices, co-working spaces and meeting facilities with flexible workspace arrangements.

OUR SUPPORT MAY INCLUDE
01Fully Furnished Serviced Offices
02Virtual Office Solutions
03Co-Working & Shared Spaces
04Meeting & Conference Facilities
05Business Support Services
06Flexible Workspace Terms
F

International Business Matchmaking

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Targeted introductions to relevant buyers, suppliers, distributors, investors and strategic partners across selected markets.

OUR SUPPORT MAY INCLUDE
01Targeted Research & Matching
02Strategic Introductions
03Prospect Qualification
04Joint Ventures & Strategic Partnerships
05New Market Opportunities
06Ongoing Coordination
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Event Management.

Professional Planning. Seamless Execution.

We bring ideas to life through seamless event planning and coordination. With experience managing events in Malaysia and overseas, PRIME supports clients across conferences, corporate launches, investor briefings, networking sessions, private forums, and exclusive VIP gatherings.

From venue sourcing and supplier coordination to programme planning, guest management, on-site execution, and post-event follow-up, every detail is managed with care and precision.

From local engagements in Malaysia to international events, PRIME delivers seamless coordination, disciplined execution, and meticulous attention to every stage.

OUR EVENT MANAGEMENT SERVICES
01Venue Sourcing & Contract Negotiation
02Vendor & Supplier Coordination
03Guest Registration & Management
04VIP Handling & Special Arrangements
05Programme Planning & Agenda Coordination
06Branding, Signage & Event Visuals
07On-Site Event Execution & Logistics
08Post-Event Reporting & Follow-Up
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Corporate Advisory Services.

Enter new markets, establish operations, and grow with confidence.

At PRIME, we provide practical business advisory solutions to support companies entering new markets, establishing operations, and strengthening existing businesses.

From market assessment and business setup to operational planning and expansion support, our team helps clients navigate key business decisions with greater clarity, efficiency, and confidence.

1

Pre-Entry Strategy Advisory

Build the right foundation before entering a new market.

We help businesses assess market opportunities, understand local requirements, evaluate risks, and determine the most suitable market-entry approach before committing significant resources.

OUR SERVICES INCLUDE
01Market Research & EvaluationAssess market potential, demand, competition, and commercial opportunities.
02Market Entry StrategyEvaluate suitable entry models, including partnerships, joint ventures, franchising, or direct investment.
03Regulatory & Market Entry CoordinationCoordination of regulatory, licensing, tax, and market-entry requirements, including engagement with relevant professional advisers where required.
04Financial & Corporate Due Diligence SupportCoordinate the review of key financial and corporate information to support informed business decisions.
05Business Feasibility & Project ValidationAssess the viability and commercial potential of proposed business initiatives.
06Strategic Business IntroductionsConnect with relevant partners, distributors, agents, collaborators, and potential joint-venture partners.
2

Business Establishment Advisory

Establish the right structure from the start.

PRIME supports businesses through the practical process of establishing operations, coordinating key setup requirements, and creating the right foundation for future growth.

OUR SERVICES INCLUDE
01Representative & Liaison Office AdvisoryExplore suitable structures for establishing an initial market presence.
02Company Establishment AdvisorySupport with business structure, licensing requirements, and local setup coordination.
03Joint Venture Structuring SupportAssist with partnership structuring, commercial discussions, and coordination between parties.
04Financial Modelling & Funding StrategyDevelop financial models, funding plans, and commercial projections to support business planning.
05Scalability & Expansion PlanningPlan operational structures that support future business growth and expansion.
3

Business Operations Advisory

Strengthen operations and support sustainable growth.

PRIME helps businesses improve operational efficiency, strengthen internal processes, and establish practical systems to support day-to-day management and future expansion.

OUR SERVICES INCLUDE
01Logistics & Supply Chain AdvisorySupport supply chain planning, logistics coordination, and operational efficiency.
02Procurement & Inventory ManagementStrengthen purchasing, supplier management, inventory control, and procurement processes.
03Import & Customs CoordinationSupport import documentation, customs clearance, and cross-border operational requirements.
04Management Reporting & Business PlanningStructured management information, performance reporting, and business planning support.
05Board & Executive ReportingPreparation and coordination of periodic reporting for management and board-level review.
06eCommerce & Digital Sales SupportSupport online sales channels, eCommerce setup, and operational optimisation.
07Budgeting, Forecasting & Cost ManagementSupport financial planning, forecasting, budgeting, and cost-control initiatives.
4

Banking & Account Opening Support

Simplifying the banking setup process for your business.

PRIME supports clients in identifying suitable banking options based on their business profile, operational needs, and account requirements. We coordinate introductions, assist with account-opening documentation, and follow up on the application process with the relevant banking teams.

OUR SERVICES INCLUDE
01Banking Needs AssessmentUnderstand the client’s business activities, transaction profile, and banking requirements.
02Banking Introduction & MatchingIdentify suitable banking options and coordinate introductions based on the client’s profile and needs.
03Account Opening SupportAssist with application preparation and supporting documentation.
04Bank CoordinationFacilitate communication between the client and the relevant banking team.
05Application Follow-UpMonitor application progress and coordinate any additional information or documentation requested.
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Business Process Outsourcing.

Smart, scalable operational support that helps your business run more efficiently.

At PRIME, we help businesses strengthen operational efficiency through scalable outsourcing solutions across key business functions. Our BPO services are designed to support day-to-day operations, improve process consistency, and enable internal teams to focus on strategic priorities and growth.

1

Finance & Accounting BPO

Strengthen financial operations with reliable, scalable support.

PRIME provides outsourced finance and accounting support to help businesses improve transaction processing, reporting, financial visibility, and day-to-day control.

OUR CORE SERVICE AREAS
01Procure to PayVendor onboarding, invoice processing, e-Invoice coordination, payment processing, expense claims, and procurement reporting.
02Order to CashCustomer invoicing, receivables tracking, collections coordination, cash application, reconciliation, and ageing analysis.
03Record to ReportGeneral ledger accounting, month-end closing, fixed asset and project accounting, intercompany accounting, cash flow reporting, and financial reporting support.
04Controllership SupportBudgeting, forecasting, cost analysis, management reporting, board reporting, treasury coordination, and cash flow management.
05Management InsightsStructured reporting and financial information to support informed decision-making.
06Process ImprovementSupport for more efficient, consistent, and scalable finance processes.
2

Marketing BPO

Scalable marketing support for stronger customer engagement.

PRIME supports businesses with outsourced marketing execution across content, digital campaigns, customer engagement, and eCommerce operations.

OUR MARKETING SOLUTIONS
01Content ServicesContent planning, creative development, copywriting, distribution, and content management.
02Digital Media & Campaign ManagementCampaign planning, activation, channel optimisation, budget monitoring, governance, and performance analytics.
03Digital MarketingCampaign execution, personalisation, digital asset management, optimisation, and reporting.
04eCommerce SupporteContent, product catalogue management, marketplace support, eStore optimisation, and digital sales reporting.
3

Talent & Human Resources BPO

Flexible HR support across the employee lifecycle.

PRIME provides outsourced HR support to help businesses manage recruitment, payroll administration, employee operations, compliance, and workforce data more efficiently.

OUR TALENT & HR SOLUTIONS
01Recruitment & OnboardingTalent sourcing, candidate screening, interview coordination, reference checks, employment documentation, and onboarding administration.
02Payroll & Benefits AdministrationPayroll processing, statutory contributions, claims, reimbursements, and benefits administration.
03HR Operations & Employee LifecycleEmployee records, leave and attendance, performance review administration, employee movements, and exit management.
04HR Compliance SupportHR policies, employment documentation, handbook development, compliance coordination and HR process support.
05HR Technology & AnalyticsHRIS administration, workforce reporting, dashboards, engagement surveys, and HR metrics.
4

Information Technology BPO

Scalable IT support for secure and efficient operations.

PRIME provides outsourced IT support covering user services, infrastructure, applications, cybersecurity coordination, and digital transformation initiatives.

OUR IT SOLUTIONS
01IT Service Desk & User SupportEnd-user support, incident management, remote troubleshooting, and hardware and software coordination.
02Infrastructure ManagementServer and network monitoring, cloud support, backup management, disaster recovery, and capacity planning.
03Application Support & MaintenanceSoftware implementation, updates, performance monitoring, user access administration, and issue resolution.
04Cybersecurity & Risk SupportSecurity monitoring, endpoint protection, access controls, data protection support, and compliance coordination.
05Digital Transformation SupportProcess automation, cloud migration, ERP implementation coordination, system integration, and technology advisory.
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Transaction Support.

Professional coordination for business, contractual, and cross-border transactions.

PRIME provides structured support for business transactions that require careful documentation, commercial coordination, and professional follow-up.

From contract administration and commercial negotiations to transaction coordination and professional adviser engagement, we help clients manage important business arrangements with greater clarity and control.

1

Business Contract Support

Whether you are entering into a supply agreement, outsourcing arrangement, technology contract, franchise agreement, distribution agreement, or other commercial transaction, clear terms and proper coordination are essential.

PRIME supports clients with contract administration, commercial review coordination, negotiation support, and documentation management throughout the transaction process.

WHAT WE OFFER
01Contract Review CoordinationSupport the review process by coordinating commercial terms, documentation, timelines, and relevant professional advisers.
02Commercial Terms CoordinationAssist in reviewing key commercial considerations including scope, pricing, payment terms, responsibilities, deliverables, and risk allocation.
03Negotiation SupportSupport commercial discussions, coordinate negotiation points, and help keep transaction requirements organised throughout the process.
04Contract AdministrationManage contract documentation, renewals, amendments, variations, execution status, and key contractual milestones.
05Contract & Transaction CoordinationSupport supply, procurement, outsourcing, agency, distribution, franchise, logistics, and other commercial arrangements.
06Professional Adviser CoordinationWhere legal advice or specialist review is required, PRIME coordinates with appropriately qualified legal and professional advisers.
2

Global Mobility

Supporting businesses and individuals with seamless cross-border mobility.

PRIME provides practical support for companies, employees, investors, and families navigating relocation, immigration, employment mobility, and cross-border documentation.

From visa coordination and employee relocation to document services and destination support, we help simplify the administrative requirements involved in moving across borders.

OUR MOBILITY SERVICES
01Corporate RelocationEmployee relocation support, assignment coordination, mobility administration, and destination services.
02Investor & Residency SupportCoordination for investor residency programmes, residency applications, and related documentation requirements.
03Employment Visas & Residence PermitsSupport with employment passes, residence permits, dependant applications, and immigration documentation.
04Employment Verification & Document ServicesEmployment verification, background screening coordination, document authentication, translation, notarisation, and related administrative support.
05Embassy & Consular CoordinationSupport with consular documentation, embassy submissions, certification, and application follow-up.
06Cross-Border Mobility Compliance CoordinationCoordination of mobility-related documentation, employment requirements, payroll considerations, and relevant professional advisers.
07Mobility Administration & Technology SupportTracking employee movements, documentation status, reporting, and mobility-related administrative processes.
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Office Workspace Solutions.

Flexible workspace solutions for modern businesses.

Whether you are entering a new market, establishing a regional presence, or looking for a professional base to meet clients, PRIME provides flexible workspace solutions designed around your business needs.

From serviced offices and virtual office solutions to meeting facilities and business support services, we help businesses establish and manage professional workspaces efficiently, without unnecessary overheads or administrative complexity.

WHAT WE OFFER
01Fully Furnished Serviced OfficesMove-in-ready offices in strategic business locations with essential facilities and day-to-day support.
02Virtual Office SolutionsProfessional business addresses, mail handling, forwarding, and access to meeting facilities.
03Co-Working & Shared SpacesFlexible workspaces for individuals, start-ups, project teams, and growing businesses.
04Meeting & Conference FacilitiesEquipped meeting rooms, boardrooms, and event spaces with supporting facilities.
05Business Support ServicesReception, administrative support, IT coordination, and day-to-day office assistance.
06Flexible Workspace TermsWorkspace arrangements that can scale according to changing business requirements.
WHY PRIME
01Strategic LocationsAccess professional workspaces in key business locations across selected markets.
02Flexible TermsWorkspace arrangements tailored to your operational requirements, timeline, and budget.
03Hassle-Free SetupMove in and operate quickly without managing fit-out, infrastructure, or day-to-day facilities.
04Professional Business PresenceEstablish a credible business address and professional environment for clients, partners, and teams.
05Trusted Local SupportSupported by PRIME’s local network, business knowledge, and operational expertise.
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International Business Matchmaking.

Connecting businesses with the right opportunities, globally.

Our International Business Matchmaking services connect businesses with relevant buyers, suppliers, distributors, investors, agents, and strategic partners across selected markets.

We take a targeted approach to each engagement, focusing on commercial fit, business objectives, and relevant market opportunities rather than broad, general networking.

1

Targeted Research & Matching

We begin by understanding your business objectives, target markets, and preferred customer or partner profile. This allows us to identify opportunities that are more relevant to your commercial goals.

2

Strategic Introductions

Once suitable prospects are identified, PRIME coordinates introductions through business meetings, virtual discussions, site visits, or other appropriate channels.

3

Prospect Qualification

Potential counterparties are assessed for relevance and preliminary business interest before introductions are arranged, helping to make discussions more focused and productive.

4

Ongoing Coordination

PRIME can continue to support the engagement through meeting coordination, follow-up communication, local market assistance, and information exchange.

POTENTIAL BUSINESS OUTCOMES
01Access Relevant Buyers, Suppliers & Strategic Partners
02Explore Agency & Distribution Opportunities
03Develop Joint Ventures & Strategic Partnerships
04Expand Your Business Network
05Explore New Market Opportunities
06Build Long-Term Commercial Relationships
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CONTACT PRIME

Let’s discuss your requirements.

Business support begins with understanding what matters. Share your requirements with us and our team will be pleased to discuss how PRIME can support your business.

ENQUIRY FORM
ENQUIRY RECEIVED

Thank you. We will be in touch shortly.

Our team reviews every enquiry personally and will respond during business hours, Monday to Friday, 9am to 6pm.

OFFICE

Office Suite 1310, Level 13(C), Block 4,
Financial Park Complex Labuan,
Jalan Merdeka, 87000 Labuan F.T,
Malaysia.

TELEPHONE
+60 3 6413 3552
BUSINESS HOURS

Monday – Friday
9:00am – 6:00pm (MYT)

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